All posts on January, 2017


Tech Law

Luckey Dons Virtual Flak Jacket for Zenimax Testimony

Palmer Luckey on Wednesday denied that he stole proprietary code from ZeniMax Media, in the little-known company’s blockbuster $2 billion lawsuit against Oculus VR and Facebook. ZeniMax has alleged that in 2012, when Luckey was just a video game enthusiast, he corresponded with John Carmack, who allegedly used proprietary hardware and software information to develop the Oculus Rift VR headset.

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E-Commerce

Why Companies Botch Customer Care

Do your customers come first? Companies spend a fortune to win and keep their customers. They advertise and market their products and services like crazy. Because of that cost, you would think every company would want to keep its customers happy. It’s more cost-effective to keep an existing customer than to win a new one. If that’s the case, why do some companies screw up customer care so badly?

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Enterprise

Red Hat’s OpenShift Container Platform Expands Cloud Options

Red Hat has announced the general availability of Red Hat OpenShift Container Platform 3.4. This latest version helps organizations better embrace new Linux container technologies that can deliver innovative business applications and services without sacrificing existing IT investments. It offers dynamic storage provisioning and multitenancy for both traditional and cloud-native applications.

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Social Networking

Google Gives Google+ Some Nips and Tucks

Google has announced three new updates to Google+ in an effort to revive interest in the faltering product. The added features will be rolled out next week, when the old Google+ layout will vanish. Lower quality comments will be hidden, although Google didn’t explain how or by whom comments will be judged. Google has tweaked the Google+ UI to display more posts and less white space.

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Trends

Apple to Jack Up App Prices in UK

Apple on Tuesday alerted its development community that it will be raising prices on apps sold through its App Store in the United Kingdom. Several factors influence App Store price tiers internationally, including currency exchange rates, business practices, taxes, and the cost of doing business, Apple said, noting that the factors vary by region and over time. App Store price increases also are ahead for India and Turkey.

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SMB

Facebook Launches Paris Startup Garage to Promote Entrepreneurs in Europe

Facebook COO Sheryl Sandberg on Tuesday announced the Startup Garage, the company’s first-ever business incubator, which will be located in Paris at the new Station F hub launched last year. The Startup Garage will provide a six-month program of mentorship and assistance for new companies. About10-15 data-related startup firms will occupy up to 80 desks at the Station F campus.

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Operating Systems

Microsoft Hardens Latest Windows Version Against Hackers

Microsoft has fortified the latest version of Windows to make it more secure than previous editions, but the strongest protections will be available only to those willing to pay a steep price for them. Windows 10 Anniversary Update has introduced many mitigation techniques in core Windows components and the Microsoft Edge browser, researchers Matt Oh and Elia Florio wrote in a blog post last week.

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Government

US Pushes Cybersecurity Acquisition Tools as Contracts Flow

Vendors of cybersecurity offerings are finding that the U.S. government is serious about improving the protection of federal IT assets. A steady stream of data protection contracts has been flowing to providers, including some notable high-value transactions during the last half of 2016. One example is a Department of Homeland Security contract, with a potential value of $395 million.

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Tech Buzz

Did BuzzFeed Just Commit Suicide?

Remember the oldie, “You Don’t Mess Around With Jim”? The chorus goes like this: “You don’t tug on superman’s cape, You don’t spit into the wind, You don’t pull the mask off that old lone ranger, And you don’t mess around with Jim.” One of the lessons we learned last year is that what goes for “Jim” likely also goes for Peter Thiel, who is one of President-elect Donald Trump’s leading supporters.

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Gaming

Nintendo Banks on Switch Hit

Nintendo on Thursday announced the Nintendo Switch handheld gaming console, its long-awaited successor to the poorly received Wii 2. The $300 Switch will hit the streets March 3. Purchasers will get the console, two Joy-Con controllers, a Joy-Con Grip, a set of Joy-Con wrist straps, a Nintendo Switch dock, an HDMI cable and an AC adapter. The Switch can be used as an independent handheld player.

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Trends

Top CRM Blogs of 2016: Countdown, Part 1

In a year when it seemed that CRM continued to blur into other technologies — AI, the IoT, analytics, predictive tools — there was no shortage of things to blog about. However, only a few bloggers really captured what was going on in CRM in 2016 and reflected the evolution of the technology in their own unique ways. Doing that is a great way to land on our list of the 20 Best CRM Blogs.

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E-Commerce

Amazon Growth Spurt to Create 100K New Jobs

Amazon on Thursday announced it will create more than 100,000 new jobs across the United States over the next 18 months, ranging from entry-level opportunities to positions for engineers and software developers. All will be full-time jobs with full benefits. Many of the jobs will be in new fulfillment centers currently under construction in Texas, California, Florida, New Jersey and other states.

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Social Networking

New Facebook Project Aims to Strengthen Journalism

Facebook on Tuesday unveiled the Journalism Project, which is designed to establish stronger ties with the journalism industry. Through the project, Facebook aims to bolster the quality of journalism on the network. Among other things, the project aims to tackle the fake news issue that flared during the U.S. presidential election and its aftermath. The project will foster collaboration with news organizations.

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